0800 101 7110


Universal Accountancy Ltd
Kings House,
202 Lower High Street,
United Kingdom,
WD17 2EH

Our complaints procedure

Please be assured that we will always try and resolve a complaint as quickly as possible.

Our team here at the Domestic Abuse Alliance welcomes and encourages feedback of all kinds from our clients. If you have a complaint about our services or our employees, we want to help resolve it to your satisfaction, as well as learn from it so that we can improve our services in the future.

To make a complaint please email us at We’ll aim to respond to and resolve your complaint within 24 hours. In some cases, particularly if your complaint is of a complex nature or involves a third party, it may take longer. We will inform you of the delay, the reasons for it, and when you can expect a response.